The Ministry of Information and Broadcasting ensures the freedom of the media and makes sure that people have access to the free flow of information. It enables this through the mass communication media consisting of radio, television, films, the press, publications, advertising and traditional mode of dance and drama. It also caters to the dissemination of knowledge and entertainment to all sections of society, striking a careful balance between public interest and commercial needs, in its delivery of services. Ministry of Information & Broadcasting is the apex body for formulation and administration of the rules and regulations and laws relating to information, broadcasting, the press and films. This Ministry is responsible for international co-operation in the field of mass media, films and broadcasting and interacts with its foreign counterparts on behalf of Government of India
The responsibilities of the Ministry of Information & Broadcasting are:
News Services through All India Radio (AIR) and Doordarshan (DD) for the people
Development of broadcasting and television.
Import and export of films.
Development and promotion of film industry.
Organisation of film festivals and cultural exchanges for the purpose.
Advertisement and visual publicity on behalf of the Government of India.
Handling of press relations to present the policies of Government of India and to get feed-back on the Government policies.
Administration of the Press and Registration of Books Act, 1867 in respect of newspapers.
Dissemination of information about India within and outside the country through publications on matters of national importance.
Research, Reference and Training to assist the media units of the Ministry to meet their responsibilities.
Use of interpersonal communication and traditional folk art forms for information/ publicity campaigns on public interest issues.
International co-operation in the field of information and mass media.
Public Grievance Redressal Mechanism
A Public Grievances Cell is functioning in the Main Secretariat of the Ministry headed by the Joint Secretary (P&A & Public Grievance). In order to tone up the Grievance Redressal System of the Ministry, its time limits have been fixed for completion of various activities coming under the purview of the grievance redressal mechanism. Grievance Officers have been appointed in all the subordinate organisations of the Ministry who have been made responsible for timely redressal of grievances. Keeping in view the need for effective monitoring of the progress in the grievance redressal, a software (viz., CPGRAMS) developed by the DAR&PG is being used by at Ministry. CPGRAMS is a computerised Grievances Monitoring System. The grievances received in the Ministry are sent to the concerned Grievance Officer in the attached/ subordinate offices of the Ministry. Periodical review meetings are held in the Ministry to ensure that the grievances are processed within a stipulated time limit.